TEL:+86-0512-65128852 EXT 801
FAX:+86-0512-65128852 EXT 808

  ENGLISH
FAQ
Q  How to be your agent?
A

· During the period of agreement and within one year after the expiry of the period, A company or under the control of any agent or representative, shall be within its territory, in order to represent A company or anyone else, group, partnership, limited company or other individual, direct or indirect way, the same or similar products with the company's sales and promotional activities to compete.
· Under no circumstances and at no time shall company A disclose to anyone our trade secrets, methods and systems.
· During the term of this agreement and after its termination, all customer lists, brochures, reports and other similar information disclosed to company A by virtue of our association with company A shall be kept in strict confidence.

Q  I am very interested in your product, can you sent me your full catalog and pricing list?
A

I can send the product catalog to you immediately. Since we have many product specifications, the daily us dollar exchange rate price varies somewhat. Please select the specifications you are interested in from the product list and I will quote for you in turn.

Q  How does your factory do regarding quality control?
A

Quality is priority. Our factory strictly checks the quality of each product before the product packaging, and resolutely prevents any damaged products from being delivered to the customer.

Q  Where is your factory located?
A

Our factory is located in SUZHOU,JIANGSU, China.

Q  What is the payment deadline?
A

Western Union, Alibaba Trade Assurance, L / C, pre-production T / T30% deposit, 70% of the bulk order balance.

Q  What is your MOQ?
A

Since each of our products has different specifications, the moq is different. Please send me the specifications you need, and I will send you the corresponding moq.

Q  Are you a factory or trading company?
A

We are a professional manufacturer. We are warmly welcome clients from worldwide to visit our factory and cooperate with us.

Q  What is your terms of payment ?
A

We can do T/T payment, L/C at sight.

Q  Do you provide samples ? is it free or extra ?
A

Yes, we can provide samples for free, The customer is required to pay the freight.

Q  How long is your delivery time?
A

Generally it is 7-14days, if we have stock. If not, maybe need 15-20 days to arrange the shipping.Special customized products about 20-45 days.

Q  What's your aftersale service?
A

We are 24-hours online and will solve customers problem ASAP.

Q  Do you offer custom service for the products?
A

Yes, of course. Our products can be customized according to customers' requirments.